Terms & Conditions

Last Updated: October 15, 2025

Welcome to Lunissemachine (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website lunissemachine.com, including any content, functionality, and services offered through it.

By accessing or using our website, you agree to be bound by these Terms.
If you do not agree, please do not use our site.


1. Use of the Website

  • You must be at least 18 years old or the age of majority in your jurisdiction to use our services.

  • You agree to use the website only for lawful purposes and in accordance with these Terms.

  • You are responsible for ensuring that your access to the website is legal and does not violate any applicable laws.


2. Product Information

  • We make every effort to display product colors, images, and descriptions accurately. However, actual colors may vary depending on your monitor settings.

  • All product specifications, availability, and prices are subject to change without notice.

  • Certain products may be intended for professional or salon use only. Please ensure proper training and compliance with local regulations before purchase or operation.


3. Orders and Payments

  • When you place an order, you agree that all information provided is accurate and complete.

  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

  • Payments are processed securely through third-party payment gateways. We do not store your credit card details.

  • Prices displayed are in USD unless otherwise specified and may exclude shipping, taxes, or import duties.


4. Shipping and Delivery

  • We offer international shipping. Delivery times may vary by location.

  • Once a package leaves our warehouse, we are not responsible for delays caused by customs, carriers, or local regulations.

  • Customers are responsible for any import duties, taxes, or customs fees imposed by their country.


5. Returns and Refunds

  • Returns or refunds are accepted only for defective or damaged products within 7 days of receipt.

  • Returned items must be unused, in original packaging, and accompanied by proof of purchase.

  • Custom, promotional, or discounted items are non-refundable.

  • Please contact support@lunissemachine.com before returning any items.


6. Intellectual Property

  • All content on this site (text, images, graphics, logos, videos, etc.) is the property of Lunissemachine or its licensors.

  • You may not reproduce, distribute, or exploit any content without our prior written consent.


7. Limitation of Liability

  • To the fullest extent permitted by law, Lunissemachine shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

  • Our total liability shall not exceed the amount paid by you for the product that gave rise to the claim.


8. Warranty Disclaimer

  • Products are provided “as is” without warranties of any kind, whether express or implied.

  • We make no guarantee that the website will be uninterrupted, error-free, or free from viruses.


9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect and use your data.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region (HKSAR), without regard to its conflict of law principles.


11. Changes to Terms

We reserve the right to modify or update these Terms at any time.
Changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of the revised Terms.