Privacy Policy

Last Updated: October 15, 2025

Welcome to Lunissemachine (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website lunissemachine.com and related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and shipping details when you place an order or contact us.

  • Payment Information: collected securely through third-party payment processors (we do not store full credit card details).

  • Usage Data: including your IP address, browser type, and browsing activity on our site.

  • Cookies and Tracking Technologies: used to analyze website traffic, remember preferences, and personalize your experience.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Respond to your inquiries and provide customer support.

  • Improve our products, website, and user experience.

  • Send updates, promotions, or newsletters (only if you have opted in).

  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We may share information with:

  • Service Providers (e.g., shipping companies, payment processors).

  • Marketing and Analytics Tools (e.g., Google Analytics, Meta Ads).

  • Legal Authorities if required by law.

We do not sell or rent your personal data to any third party.

4. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined above, or as required by law.

5. Data Security

We use SSL encryption, secure servers, and regularly updated security protocols to protect your data from unauthorized access or disclosure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing emails.

  • Request a copy of your stored data.

To exercise these rights, please contact us at support@lunissemachine.com.

7. Cookies Policy

Our website uses cookies to improve functionality and analyze site traffic.
You can manage or disable cookies in your browser settings at any time.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

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